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 Today is your
lucky day ! You will now have the
opportunity,
to fix,
or at LEAST diagnose
your problems, just by reading this article; preventing your from headaches, and even saving you money ! Read further....
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"
My Computer doesn't power on at
all "
1.) Power plug
problem
Check power plug; ensure that it is
plugged into the wall and plugged firmly into the
computer/power supply
2.) Faulty power
strip/surge protector or insufficient power coming from
the outlet.
Plug computer into
a different outlet to narrow down the
problem
3.)Bad
power supply
Power supply may need replacing;
have it tested by a technician if possible
4.) Bad
power switch
Have a technician take a look at
your PC to determine this; if you can’t do it
yourself.
Many power supplies have a
switch on the back of them, which must be set to the
on
position in order for power to flow through it, to
the PC. Sometimes
the solution to your PC powering on is flipping this
switch!
5.) Disconnected
cords/cables within the computer
Have a technician take a
look at your PC to determine this if you can’t do it
yourself
6.) Bad
motherboard
Have a technician take a
look at your PC to determine this if you can’t do it
yourself
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" I got the blue screen of death ( a
blue screen following a crash )
"
a.)
Spyware
or viruses
Scan your computer for spyware
using a program such as Spybot Search and Destroy or
Malwarebytes; which are both free. For virus scanning
and removal, just download: "AVG
free ". Scan
and remove any viruses found. Restart your computer and
see if the problem persists.
b.)
Driver issues
Ensure you are using the most
current drivers for your hardware. Make sure that you
have critical patches for Windows installed. When
uninstalling hardware, makesure that you use driver
cleaners
if at all possible to ensure remnants of old
software are cleaned from your
registry.
c.)
Corrupt registry
Uninstalling/installing software
changes keys in your registry. The registry is critical
for Windows to function. Software is available
that will check your registry for errors,as well as fixing any error(s) that
it finds. Once a registry is corrupted, it is sometimes
difficult to repair back to it’s original state.
Sometimes a reinstall or repair of Windows is
needed.
d.)
Bad memory (RAM)
Memory that is faulty does not
allow accurate reading/writing to RAM, or Random Access
Memory. Many times, memory in need of replacement
will cause blue screen errors. Have a technician take a
look at your PC to determine this if you can’t do it
yourself.
e.)
Bad power supply
Power supply may need
replacing; have it tested by a technician if
possible
f.) Bad
motherboard
Have a technician take a look at
your PC to determine this if you can’t do it yourself
!
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" My internet
doesn't work/I can't get online (Basic troubleshooting)
"
a.) ISP problems (Internet
Service Provider)
The first step, is contacting your
ISP to confirm that there are no connectivity issues or
outages, that they know of. If they showa solid connection, proceed to
troubleshooting your connection further.
b.) Faulty or loose
connection from the phone jack to your
modem.
Ensure that the phone cord plugged
into the wall is actually connected. Many times, a
connection can be lost or unreliable, due to a plug with
a broken clamp, or that is making a bad
connection. Trace the cord back to your modem and
make sure that the cord isn’t frayed or damaged, and
that the connection into the modem is solid. If
possible, troubleshoot by using a different
cord.
c.) Router/Modem
Issues
Many times a connection problem can
be caused by problems with the modem or router. Wireless
routers can really cause problems when troubleshooting a
wireless internet connection issue. The first thing to do
is to unplug the power cord(s) and cable(s) connected to
the router & modem, and wait for one minute.
Also, shut down the PC for one minute and power
up.
Afterwards, plug the connectors
back into the router and modem. If that doesn’t
solve the issue, the next thing to do is to remove the
network cable from the router, and plug it directly to the network card
in the computer – and disable the wireless networking
signal on the PC (WI-FI).
(The network cable is the cable that
plugs to the router, from the modem – also known
as CAT 5
cable)This
is especially important when narrowing down wireless
internet connection problems.
(Also check to make sure that
your router's firewall isn't disrupting your
connection)
d.) Viruses or
Spyware/Malware
Certain types of viruses, malware
and spyware can cause problems with your internet
connection. Scan your computer regularly to ensure
that malicious software doesn’t wreck havoc on your
internet connection. If you can no longer connect to the
internet after being infected with a virus or spyware,
it’s most likely time to see a professional
technician.]
e.) Software
Your
operating system, and software installed on your
computer, can cause problems with you connecting
to the internet (for instance damaged Winsock files). If your ISP
isn’t the issue, your modem/router or connections are not
the cause of your lost connection, and
you haven't been infected with any viruses or
spyware; software is the issue. Other than your operating system
being the culprit, a software firewall if not configured
properly; can cause you to lose your internet
connection.
Lastly (thought there are more possibilities that can't
be all listed), the TCP/IP configuration can be the
reason that you are not connecting. Since
explaining how your TCP/IP configuration works may prove
too difficult to understand for most average computer users, it's
best to have a technician look at your computer if you
have problems accessing
the internet; that aren't caused by
reasons a – d.
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Well, that is it
for now. Please stay tuned for “Common computer problems
and solutions – Part II.” We will explore more of
the most common computer problems and give you
advice on how to troubleshoot and even repair your
problem. I hope that you find this article useful
!
Happy
Computing!
Jarvis Edwards -
TekTime
1-866-931-5562 EXT# 0
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